Google Docs

Us Scottsdale folks don't need to be sold on this one since we have been using it for about 2 years for our Today in the Call Center. This was suggested and implemented by Kate Herman and Krista Bolan and many of us have added information to it over time. It is an invaluable way to get a quick notice about something out to the desktops of all PCs used during call center hours system wide. We hear that this is soon to be expanded to include all service desks and to be renamed Today in the Library. It's a great tool for finding out if the new bus passes are in or if a class has been cancelled.